Who do I contact if I have a question or a problem with my order?
Email us at firstname.lastname@example.org or use our contact page to and complete the contact form. We'll respond to you accordingly.
How long does it take for orders to ship?
We generally process and ship orders within 2-3 business days after receiving the order. The standard shipping method is Fed Ex ground, which can take 1-5 business days to arrive. You can however select a quicker shipping method while checking out. Those ship times will be dependent on whichever service you selected.
I entered my mailing address wrong. What should I do?
If you entered your mailing address wrong please email us RIGHT AWAY email@example.com. This can be fixed before we print and process the shipping label. If however you realized you made a mistake while ordering after the shipment has been released, we'll have to file a claim with Fed Ex for a return. Which can take up to 2-3 weeks.
Can I get a tracking number?
Yes! You will receive a tracking number with your shipping confirmation.